I am having trouble logging into the eLearning Centre - What should I do?

If you are unable to log into the eLearning Centre, there are a number of things you can try on your own while waiting for your support request to be answered.

  1. First be sure that you are accessing the correct link: http://learning.desouzainstitute.com/
  2. Try using a different web browser -You can find more information here: https://support.desouzainstitute.com/kb/article/24/
  3. Try logging into the eLearning Centre using this link: https://learning.desouzainstitute.com/login/

Finally, if you have forgotten your password, please use the password recovery link below to reset your password: http://links.desouzainstitute.com/forgotpassword


A new password will be emailed to you within a few minutes. Please make sure to change your password to a word of your choice once you have successfully logged in. 
Note: this username (email address) and password will allow you to access our other sites as well (e.g. My Account and Virtual Library).